Privacy Policy

At Hyperward LLC, your privacy is our priority.
We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

This Privacy Policy explains how we handle your information when you visit our website https://hyperward.shop, make a purchase, or interact with our services.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you use our website or purchase from us, we may collect several types of personal information to improve our services and fulfill your order efficiently.

a. Information You Provide

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment details (processed securely via Stripe)

  • Any messages sent to us via email or contact forms

b. Information Automatically Collected

When you browse our site, certain technical data are automatically collected:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and browsing behavior

  • Referring URLs and timestamps

This helps us analyze user experience and optimize website performance.

2. How We Use Your Information

Your information is collected for legitimate business purposes and never sold to third parties.
We use it to:

  1. Process and fulfill your orders

  2. Provide payment verification via Stripe

  3. Send order confirmations and shipping updates

  4. Improve our website, products, and customer experience

  5. Respond to inquiries or customer service requests

  6. Detect, prevent, and address fraud or security issues

  7. Comply with legal obligations

We handle your data responsibly and only keep it as long as necessary to achieve these purposes.

3. Payment Processing via Stripe

All payments on our website are securely processed through Stripe, one of the world’s most trusted payment gateways.

Stripe ensures your financial data is encrypted using PCI DSS-compliant standards.
When you make a payment:

  • Your credit/debit card details are sent directly to Stripe’s secure servers.

  • Hyperward LLC does not store or access your full payment information.

Stripe’s privacy practices can be reviewed here:
👉 https://stripe.com/privacy

This ensures every transaction you make is safe, encrypted, and reliable.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience.
Cookies are small text files stored on your device to help us recognize you and remember your preferences.

a. Types of Cookies Used

  • Essential Cookies: Required for website functionality (e.g., checkout, login).

  • Analytics Cookies: Help us analyze website traffic and user behavior.

  • Marketing Cookies: Allow us to provide personalized offers and relevant ads.

You can manage or disable cookies through your browser settings at any time.
However, some features of the site may not function properly without them.

5. Data Protection and Security

We take data protection seriously.
Our website uses SSL (Secure Socket Layer) encryption to protect your information during transmission.
Additionally, all user data is stored on secure servers with restricted access.

We regularly update our systems to guard against unauthorized access, alteration, disclosure, or destruction of personal data.

If you believe your data has been compromised, please contact us immediately at nbigbill@gmail.com.

6. Sharing Your Information

We only share your data when necessary to complete your order or comply with legal requirements.

Your data may be shared with:

  • Stripe: For secure payment processing.

  • Shipping partners: To deliver your purchases.

  • IT service providers: Who help maintain our website.

  • Legal authorities: When required by law or court order.

All third-party partners are contractually obligated to protect your data and use it only for the agreed purposes.

7. Your Data Protection Rights

Depending on your location, you have the following rights under GDPR and similar data protection laws:

  1. Right to Access – Request a copy of your personal data.

  2. Right to Rectification – Correct inaccurate or incomplete data.

  3. Right to Erasure (“Right to be Forgotten”) – Request deletion of your data.

  4. Right to Restrict Processing – Limit how your data is used.

  5. Right to Data Portability – Receive your data in a structured, machine-readable format.

  6. Right to Object – Refuse data processing for marketing purposes.

To exercise any of these rights, please contact us at nbigbill@gmail.com.
We will respond to all legitimate requests within 30 days.

8. Retention of Data

We retain your personal information only for as long as necessary to:

  • Complete transactions

  • Fulfill legal, accounting, or reporting obligations

  • Resolve disputes

When no longer needed, your data will be securely deleted or anonymized.

9. Third-Party Services

Our website may contain links to third-party sites (such as Stripe or courier tracking services).
Please note that we are not responsible for the privacy practices of these external sites.
We encourage you to review their policies before providing any personal information.

10. Children’s Privacy

Our website is not intended for children under 13 years old.
We do not knowingly collect data from minors.
If you are a parent or guardian and believe your child has provided personal information, contact us at nbigbill@gmail.com — we will promptly delete the data.

11. International Data Transfers

As a U.S.-based company serving global customers, we may transfer your data internationally for processing and storage.
All transfers comply with applicable data protection laws to ensure your information remains secure.

12. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in legal requirements or our business operations.
The latest version will always be available on our website with the “Last updated” date clearly displayed.

By continuing to use our website after updates, you agree to the revised terms.

13. Contact Us

If you have any questions, concerns, or requests regarding your personal data, please contact us via:

📧 Email: nbigbill@gmail.com
📍 Address: 30 N Gould St Ste N, Sheridan, WY 82801, USA
🌐 Website: https://hyperward.shop
📞 Phone: +84 904 486 769

Our privacy team is always ready to ensure your information remains safe and protected.

Hyperward LLC – Your Trust, Our Responsibility.

We don’t just protect your data — we protect your confidence in every click, every payment, and every delivery.